Expeditions and returns
Packages are usually shipped within 5 days of receiving payment. They are shipped via GLS or Kuehne and Nagel with a tracking number and handed over with signature. Packages can also be shipped via the Post Office.
Whichever delivery method you choose, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, while transportation costs vary depending on the total weight of the package. We recommend that you group all your items into one order. We cannot group two orders placed separately and a shipping fee applies to each of them. Your package is shipped at your own risk, but special attention is paid to fragile objects.
The size of the boxes is appropriate and your items are properly protected.
Upon receipt of your package, check with the delivery driver the general condition of the packaging and contents. If no reservations are issued to the delivery driver no claim will be admissible.